How to Cancel Microsoft 365 (2026 Guide)

Here's how to cancel Microsoft 365 in 2026 — a few clicks on your Microsoft account page. You actually have two exits: a full cancellation (which may come with a refund offer), or simply turning off recurring billing so the subscription lapses at its end date. Pick based on whether you want your money back now or just want the renewals to stop.

Cancel Microsoft 365 on the web

1. Go to account.microsoft.com/services/microsoft365. Sign in with the same Microsoft account used to purchase the subscription — a common stumble is having bought it under a different email.
2. Find the Microsoft 365 subscription and select Manage.
3. Select Cancel subscription. On some accounts the button reads Upgrade or Cancel.
4. Follow the prompts to complete the cancellation. Any available refund option is shown during the flow, based on your country and subscription type.

Turn off recurring billing instead

If you want to use out the time you've paid for and simply not renew:

1. On the same services page, locate your subscription and select Manage.
2. Choose to turn off recurring billing.

This stops the next renewal only — it doesn't request any refund for the current period. Your apps and storage keep working until the subscription's end date.

Cancel if you subscribed through Apple or Google

Microsoft can't cancel purchases made through the Apple App Store or Google Play. Use those stores' subscription settings, or contact their customer support for cancellations and refunds.

Before you cancel

Refunds vary by country: in some countries (Canada, Germany, the Netherlands, and others) prorated refunds may be legally required; elsewhere, including the US, whatever refund is available appears in the cancellation flow itself. Don't assume — read that screen before confirming.

Mind your files: Microsoft 365 typically bundles OneDrive storage. Before the end date, make sure anything stored in the cloud beyond the free allowance is backed up locally — the same discipline as any cloud plan.

Annual renewals are the trap: a yearly charge is easy to forget and stings when it lands. If you turn off recurring billing rather than cancelling, note the expiry date; if you keep the subscription, a renewal reminder a week before the anniversary keeps the choice in your hands instead of letting subscription creep make it for you.

Whichever route you take, save the confirmation and note the end date. An annual software charge that renews unnoticed is the quintessential gray charge — big enough to sting, rare enough to forget — and one statement check at the anniversary closes the loop for good. If the charge reappears despite a confirmed cancellation, check for a second Microsoft account first — duplicate accounts cause most "cancelled but still billed" mysteries.

FAQ

Cancel vs. turn off recurring billing — which should I pick?

Cancel if you want out now (and to see any refund offer). Turn off recurring billing if you want to use the time you paid for and just stop future charges.

Will I get a refund?

Depends on country and subscription type; the cancellation flow shows what's available. Some countries get prorated refunds by law.

Why do I see "Turn on recurring billing"?

The subscription is already set to expire on the date shown. Nothing more to do.

I subscribed through Apple/Google Play — where do I cancel?

Through that store's subscription settings or customer support, not Microsoft.

Steps verified: July 2026. Noticed a change? Email support@subfoxy.com.